How it Works
Payment teams often need answers fast, but payment data is complex, fragmented, and spread across multiple providers, dimensions, and reporting tools. IXONav acts as an automated payments analyst that helps teams investigate performance, monitor KPIs, detect anomalies, and understand what is driving changes across their payment stack.
Use IXONav to analyze authorization rates, declines, sales, refunds, fees, chargebacks, 3D Secure performance, retry behavior, and customer-level payment trends—then receive the answer as a clear explanation, table, or timeline chart depending on the question.
From manual analysis to instant payment intelligence
Ask payment questions
Get answers to questions like “What is my authorization rate?”, “Did declines spike in the last 24 hours?”, or “Which payment method and country combination is affected?” without building tables manually.
Investigate root causes faster
Move from a high-level issue to the underlying driver by asking follow-up questions across dimensions such as payment method, billing country, merchant account, gateway, fees, or decline reasons.
Turn insights into action
Use AI-generated summaries and recommendations to identify authorization issues, cost spikes, refund trends, chargeback patterns, and opportunities to improve payment operations.
Bring AI into every analytics workflow
Access IXONav directly from analytics dashboards, convert an analytics investigation into a dedicated chat, and continue exploring insights in one focused workspace.
Move from questions to answers, analysis, and recommendations
AI Payments Expert
Ask, analyze, and investigate payment performance in seconds.
Use a conversational interface to explore your payment data without needing to build custom reports or manually query dashboards.
Ask natural-language questions about approvals, declines, sales, fees, chargebacks, and trends
Receive answers as explanations, tables, and timeline charts
Drill deeper with follow-up questions to understand root causes and affected segments
LLM Integrations
Bring AI-powered analysis into the tools and workflows your teams already use.
IXONav is not limited to a single standalone chat. It can be accessed across analytics workflows and integrated into team channels, helping users move from dashboard insight to AI-assisted investigation.
Use AI assistance directly within IXOPAY Analytics dashboards and convert the findings into a dedicated chat for deeper investigation
Access the IXONav and chat directly via Slack
Receive LLM Analysis notifications via email
LLM Analysis & Recommendations
Turn complex payment data into clear next steps.
IXONav helps interpret what is happening across your payment stack and highlights where teams should focus next.
Identify anomalies in authorization rates, decline reasons, fees, and payment performance patterns
Surface likely drivers behind cost spikes, failed payments, or changing customer behavior
Receive clear summaries and recommendations to support faster operational decisions
Scheduled AI Analysis
Put recurring payment intelligence on autopilot.
Schedule IXONav to run specific commands, checks, and analyses automatically—so your team can monitor critical payment KPIs without repeating manual work.
Schedule recurring analysis and recommendations for approvals, declines, fees, chargebacks, refunds, or retry performance
Monitor defined KPIs, segments, or markets on a daily, weekly, or monthly basis
Receive proactive insights from recurring analysis when trends, anomalies, or performance changes surface, with results delivered via Slack or email
“IXOPAY gave us much clearer visibility into what was driving our payment costs across PSPs, and cut a lot of the manual work it used to take to reconcile that data.”