Platform / Intelligence & Payment Optimization /

Monitoring & Alerts

<Hear about it before your customers do.>

Every payment alert, in one place. Know when approvals drop, fees rise or disputes come in, by email, in Slack or in-platform. Act while it’s still a warning, not a chargeback.

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How it works

Payment alerts are spread across PSP portals, scheme programs and dispute tools. Each one has its own inbox, and few of them talk to each other. IXOPAY brings them into one place, with rules you control.

Connect: Connect your PSPs, plus Ethoca and Verifi, with no code.

Set your rules: Start from a recommended alert or build your own. Trigger it on increases, drops or event counts.

Get notified: Alerts arrive in-platform, by email or in Slack. Scheduled checks and reports run on their own.

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IXOPAY Payments Intelligence business reports with downloadable PDFs

Key benefits

Spot changes early

Set alerts on the KPIs, thresholds and changes that matter. Your team hears about an issue while it's still small.

Reach the right people

Alerts go wherever your team works: in-platform, by email or in Slack. Nobody has to keep checking a dashboard.

Stop disputes before they escalate

See every Visa and Mastercard pre-chargeback alert in one place. Resolve them before they become chargebacks.

Put reporting on autopilot

Weekly and monthly reports run on their own, broken down the way you need. No more exports every Monday.

Every alert, one place

[Alerts]

Create alerts for authorizations, declines, chargebacks, VAMP, sales, refunds, fees and 3DS.

Trigger them on increases, drops or event counts. Start from a recommended alert, or build your own.

Creating a new alert rule in IXOPAY Payments Intelligence
[Pre-chargeback alerts]

Ethoca Alerts and Verifi RDR and CDRN, together in one no-code dashboard.

Filter by action required, status, scheme or amount.

Act before potential disputes become formal chargebacks.
[Monitoring agents]

Schedule IXO AI to check approvals, declines, fees, refunds, chargebacks or retries.

Focus on the markets, PSPs or customer segments you care about. Get trends, anomalies and suggested next steps.

Scheduling a recurring analysis in Ask IXO
[Business reports]

Get weekly or monthly reports on authorization rate, sales volume and fees.

Break them down by gateway, MID, card type, BIN, scheme or country, in your currency and timezone. Edit, pause or download any report.

IXOPAY Payments Intelligence business reports with downloadable PDFs
[Client story]
As a data-driven business it is key for us to have full control and availability on data.”

Dennis Köhler

Senior Head of Global Payments & Fraud at Flix

[FAQ]

Common questions

Still have questions?

Our payments specialists can walk you through your alert setup and show where IXOPAY fits.

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[The Future is Agentic]

Are You Ready?

As commerce shifts from clicks to agents, your infrastructure must be protocol-agnostic. IXOPAY acts as the neutral trust layer, orchestrating identity and value across the fragmenting landscape of AI agent protocols.

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