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Infographic

What Is Fluid Commerce? A Guide for Payment Teams

Wallets, new payment rails, fraud, AI-referred shoppers, and shifting customer preferences are all changing at once. This guide covers what fluid commerce means, the five forces driving it, and what payment infrastructure needs to keep up.

Build a Payment Stack That Can Change

Commerce keeps changing. Payment infrastructure doesn’t always keep pace. This infographic defines fluid commerce, traces six waves of change that each moved the point of sale somewhere new, and puts a sourced figure against the five forces driving it now: channels, methods, fraud, agents and behavior. It then sets out the four problems merchants say limit their choice, and what it takes to build a stack that adapts rather than one that has to be rebuilt.

In this infographic, you’ll discover:

  • What fluid commerce is, and why it is not another word for agentic commerce
  • Why wallets take 89% of e-commerce in China and 39% in the US, and what that means for one product in two markets
  • How card fraud losses stayed flat while disputed value is set to more than double by 2030
  • The four problems that limit choice: vendor lock-in, speed to market, data ownership and cost visibility
  • Eight questions to ask of your own stack, and what the answers tell you
  • How orchestration, intelligence, and tokenization work together on one platform

Download the infographic to see what fluid commerce means for your payment stack, and what it takes to keep pace.

View the infographic.

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